Owens-Illinois (O-I) is the world's leader in glass container manufacturing. Founded in 1929, O-I has almost a century in crafting pure, sustainable and brand-building packaging for many of the world's best food and beverage brands. Today O-I employs over 25,000 people around the globe and is part of the Fortune 500.
In order to better satisfy its compliance and ethics obligations, O-I was looking for an efficient and flexible solution to survey all white-collar employees and identify potential Conflict of Interest (COI). The optimal solution would cover all the aspects of the process, including management of survey campaigns, delivery of Conflict of Interest survey forms to employees, automatic triggering of review and approval workflows and have the capability of over-viewing the status of entire process.
OpenText Content Server was the target platform for the implementation of this project. However, some key aspects of the specific scenario required extended capabilities unavailable out-of-the-box.
Module Suite was identified as the solution capable of filling in the gaps and provide the flexibility required for the project's success. In particular, the Remote WebForms extension provided the key capability of publishing forms to external users with no right to access the Content Server installation, which resulted in a primary success factor.
The Conflict of Interest solution was successful in meeting the high expectations of the end users. Feedback from internal testing was extremely positive, due to the quality of the user experience and the overall ease of use.
"AnswerModules Module Suite empowered us with all the right tools to get the job done quickly and efficiently: our Conflict of Interest project simply couldn't be done otherwise." said Dale Thorn, ECM Architect at Owens-Illinois.
"The results that can be obtained with such ease are simply impressive. Seeing that Module Suite's extent goes far beyond just forms, we've alreadystarted scoping out new projects." said Thorn.
"The kind of expertise that AnswerModules' team was capable of bringing to the table was a key value for us as it eliminated the guess work normally associated with custom projects. They also provided the type of tailored support that we required." concluded Dale Thorn.
"The kind of expertise that AnswerModules' team was capable of bringing to the table was a key value for us as it eliminated the guess work normally associated with custom projects. They also provided the type of tailored support that we required."
ECM Architect at Owens-Illinois